For more than Two decades, MTM has combined together with their clientele to be able to put together non emergency health care transport for reaching medical care, providing self-reliance, and joining neighborhood resources. Through utilizing quality client service & the means to help generate all-inclusive provider networks, they assist their clientele to be able to complete their objectives even while accomplishing their own mission of towns without any boundaries for medical transportation services.
Right from statewide non emergency medical transportation (NEMT) brokerage through to booking & sending for big transportation companies, MTM is here now to supply a selection of NEMT Brokerage services to tackle the most important obstacles in healthcare transport and Public Travel Services. Their professional services strive to increase member health and wellness final results while working with client goals and objectives, lowering system costs, & enhancing fulfillment.
By using a broad range of synchronized, workable transportation services, mobility management assures every aspect of their passengers’ transportation requirements will be fulfilled. MTM show passengers about the transport methods open to them, and also help them select the correct form of travel that most closely fits their needs.
Using their own in depth familiarity with the healthcare transport products and services sector, MTM’s mobility management model provides an effective procedure for managed local community transport.
Your wellbeing and basic safety really are a leading interest to MTM. As a result of the current Coronavirus crisis, MTM are actually sticking with any help and advice given by the Centers for Disease Control.
Because interest will continue to improve, mobility management offers a strategic method for bring together, take care of, & synchronize transport solutions. MTM works together with their customers to provide a selection of travel products and services and possibilities like:
Performing education & outreach to explain the travel system to stakeholders
Developing strategies for meeting the needs of passenger populations
Pursuing grant opportunities to maximize potential for federal Mobility on Demand “Sandbox” programs
Diverse travel options & modes
Helping plan for future system growth
Modular, scalable solutions, up to full turnkey partnerships
Pursuing opportunities for grant funding
Educating passengers on and assigning them to the most cost-effective, appropriate mode of transportation
Being the eyes of the agency a legitimate development of the agency’s very own team an impartial QA specialist adds a supplementary tier of impartiality to keep other suppliers responsible & proactively handle support and compliance factors. Utilizing knowledge which mixes transit & quality assurance, MTM knows the way in which numerous facets of Quality Assurance have an affect on any travel sections functionality, & features a focused system in position to help improve compliance & technique development.
The specialized Quality and Compliance unit tracks the distribution of more than 20 or so mil journeys each and every year by the sub contracted network of travel service providers, with more than seven and a half mil telephone calls handled by their support service centres yearly. For every one of the greater than 1 hundred contracts, they have built in quality control processes set up and also maintain themselves responsible to overall performance specifications and Key Performance Indicators(KPIs).
MTM is known as a true innovator on building QA systems with regard to the non emergency medical-related transportation market, and has efficiently put in place these types of procedures in their own individual systems for more than 20 years. In every single contract MTM run, MTM carries out Quality Assurance tasks causing them to be distinctly capable in order to deliver neutral evaluations, review system trends, & record crystal-clear results & suggestions.
Having a collection of practices, plans, types of procedures, & documentation evolved over the last Twenty years & geared up to be customised to meet transit organizations unique preferences, MTM is well geared up to simplify enactment & make speedy beneficial impacts on travel specialists of virtually any size.
Significantly more unique towards the transit sector, MTM works with transportation specialists throughout Maryland & Washington, D.C. to generate specialized Quality Assurance services. In each case, they cooperate together with the travel specialists to help put together in depth solutions that provide management for the Administration & Operations within their paratransit programs.